This Refund Policy outlines the terms and conditions governing refunds for all purchases made through Forensicspedia at www.forensicspedia.com. By purchasing any course, service, program, or product from Forensicspedia, you agree to the terms of this policy.
General Policy
Forensicspedia maintains a strict No Refund Policy for all purchases, including but not limited to:
- Online and offline courses
- Certification programs
- Subscription services
- Educational resources and materials
- Membership (Any level)
Refunds will only be considered in the following exceptional circumstances:
- Double Payment:
If a payment has been accidentally processed twice for the same purchase. - Inaccurate Payment:
If there is a verified error in the payment amount. - Unauthorized Transaction:
If a purchase is proven to be made without the consent of the account or cardholder (e.g., fraud or identity theft). Documentation, such as a claim from the payment provider, may be required for verification. - Technical Errors:
If a technical issue on Forensicspedia’s platform (e.g., a server glitch or processing error) results in an incorrect charge. - Non-Delivery of Service or Product:
If a product or service cannot be delivered due to an issue on Forensicspedia’s end (e.g., course access failure or missing materials). - Duplicate Purchases:
If the same course, service, or product is purchased multiple times unintentionally, refunds may be granted for the extra charges upon verification.
Refund Process for Exceptions
To request a refund under the above exceptions:
- Contact our support team via email at [email protected] or WhatsApp at +91 7009468081.
- Provide proof of purchase and relevant documentation, such as payment receipts, transaction IDs, or other evidence to support your claim.
- Refund requests will be reviewed thoroughly. Upon approval, the refund will be processed within 5 working days.
Important Notes
- Refunds will only be processed to the original payment method used during the transaction.
- Forensicspedia reserves the right to deny any refund request if there is evidence of policy misuse or fraudulent activity.
- Processing times for refunds may vary depending on the payment provider or bank. Please check with your financial institution for any delays.
No Refund on Paid Certification Courses
Paid certification courses offered by Forensicspedia are non-refundable under any circumstances. By enrolling in these courses, the customer acknowledges and agrees to this condition.
Need Assistance?
If you have questions regarding this Refund Policy or require assistance with your purchase, please contact us at:
- Email: [email protected]
- WhatsApp: +91 7009468081
Our team is committed to ensuring a smooth and transparent experience for all customers.